— Common Questions —
From pricing to voice AI to what you need before we build — it’s all here.
What You Already Know Before You Call
Business Hours · Audit Results
Automated Per Week · Guaranteed
English + Spanish
$197 Toward Any Build
*Results delivered within 15 minutes during business hours.
17 Questions
Because your build depends on what the audit finds. SYNC-Start covers one scope. SYNC-Convert covers another. We could give you a fixed price — but it might be wrong for what you actually need. The $197 audit is how we get it right. Your exact investment is confirmed on the strategy call, before anything is built.
Retainer packages, add-ons, and bundle discounts are discussed on your strategy call — not listed publicly. We don’t believe in burying the real price in fine print. If you want to know everything before the call, say so on the audit and we’ll put it all in your results.
Yes. 100% of it. Applied automatically toward whichever build you choose. It expires 30 days from your audit submission date — not from when you schedule the call. From when you submit.
The prices shown are the floor for each tier. Most builds land at or near the starting price. Scope that exceeds the standard build — large databases, additional channels, custom integrations — is quoted on the call. No surprises.
Yes. The /pay pages are available if you already know what you need. But the audit exists for a reason — it prevents you from buying the wrong tier. Most clients who skip it end up upgrading within 60 days.
We don’t offer standard payment plans. If you have a specific situation, bring it to the strategy call.
Not at all. Send your question and we’ll answer it. The only commitment on this site is the $197 audit — and that’s your call to make, not ours.
Yes. We’re Charlotte-based and deploy nationwide. English and Spanish.
No. The voice AI we build sounds like a trained staff member — calm, confident, and consistent. It handles interruptions, pauses naturally, and responds to what the caller actually says. Our own operation went from an 87% missed-call rate to 3% — in 25 days. Clients routinely report that callers don’t realize they’re not speaking to a human until they ask directly — and sometimes not even then.
We stand behind every build with the SYNC-Success Guarantee: if your system isn’t automating at least 10 hours of manual work per week within the first 30 days of go-live, we keep working at no additional charge until it does. We don’t define success as “delivered.” We define it as running.
Chatbot companies give you a widget. We build the system behind your entire operation — intake, follow-up, scheduling, handoffs, and reporting — connected and running without you in the middle. A chatbot answers questions. Our systems close gaps: the lead that never got a callback, the appointment that never got confirmed, the question that got buried in your inbox at 11pm. Different problem. Different solution.
Missed Call Rate · 25 Days
“I didn’t realize how many calls we were losing until we saw the data. The audit mapped it out in 15 minutes. The system was live in 8 days.”
— Property Services Business Owner · Charlotte, NC
Yes. Our systems are fully bilingual — English and Spanish — and we build for businesses that serve both markets. Voice AI, follow-up sequences, intake forms, and client communications can all be configured in Spanish, English, or both. If your clients speak Spanish, your systems should too.
Not much. You need a business that’s generating leads — even inconsistently — and a clear idea of where calls, inquiries, or clients are falling through the cracks. We do the rest. No CRM required. No existing automation. No tech team. The $197 audit identifies exactly what’s missing and what we’d build first.
Indefinitely, as long as your subscription is active. We don’t build and disappear. Every system we deliver is monitored, maintained, and updated as platforms change. If something breaks, we fix it. If something stops performing, we flag it. Your system runs as long as you do. If you cancel, your automations stop running. Your data and build documentation stay yours. There’s no lock-in beyond the monthly subscription.
We work with service businesses — real estate, property management, home services, legal, medical, insurance, financial services, and professional services of all kinds. If your business runs on leads, appointments, or repeat clients — and you’re losing revenue because your follow-up is slow, inconsistent, or nonexistent — we can build for you. We don’t work with e-commerce or product-only businesses.
Most builds go live within 10 days of the strategy call. SYNC-Start typically runs 7–10 days. SYNC-Convert and SYNC-Scale run 10–25 days depending on scope. Timeline is confirmed in writing before anything is built.
Yes — and we scope for it differently than most automation agencies working at the small business level.
Few automation agencies at the SMB level address this at all. They list medical and legal in their industry pages and go silent on how the data gets handled. Meanwhile, a misconfigured voice AI call to a medical patient — no consent disclosure, call data on the wrong stack — can trigger federal violations most small businesses never saw coming.
We’re a small business ourselves. We operate in regulated environments — property management, real estate — and we’ve built our own systems with that lens. We stay current on HIPAA requirements for healthcare clients, state recording consent laws that apply in legal and professional services, and TCPA obligations for any business running automated outbound calls, whether you’re in Charlotte or operating nationwide. These aren’t afterthoughts. They’re part of how we scope every build before a single workflow goes live.
We’re not a compliance firm, and we’ll tell you that directly. What we are is an automation partner that flags the risks most agencies skip, builds in the disclosures and consent flows your industry requires, and tells you when a scope item needs a separate compliance professional in the room.
If your business operates in a regulated space, bring it to the audit. We scope for it before anything is built.
$197. 25 questions. Results within 15 minutes during business hours. Your strategy call is included — Halah shows up already knowing your answers.
$197 credited toward your build · 30-day window · 30-min strategy call included · Zero pitch · Charlotte, NC & Nationwide
